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Who we are

Our website address is: http://www.onestopagency.co.uk/

What personal data we collect and why we collect it

Contact forms

If you use our contact form or booking system on this website the information is collected by vCita under our instruction. View their site at https://www.vcita.com/. We will not use this information for anything other than to provide you with a service.

vCita and the General Data Protection Regulation (GDPR)

Protecting your personal data and sensitive information is one of vCita’s highest priorities. We have therefore made necessary preparations to meet the relevant requirements of the GDPR.

What is the GDPR?

The General Data Protection Regulation (EU) 2016/679 (the “GDPR”) is a regulation designed to protect the personal data of all individuals within the EU. As such, the GDPR is a far-reaching reform in EU data protection laws and has a global impact on how companies use personal data. The GDPR applies to companies located within the EU or companies that hold personal data of individuals within the EU.

What have we done to meet the relevant requirements of the GDPR?

We have made necessary preparations to meet the relevant requirements of the GDPR, such as:

  • Ensuring that we have adequate information security processes.
  • Making sure that our employees have signed appropriate confidentiality commitments.
  • Providing training to raise employee awareness about the new regulation.
  • Appointing personnel to manage data protection issues and seek ongoing counsel.
  • Engaging with our vendors under appropriate agreements.
  • Adapting the contracts with our customers to include the necessary requirements, as provided below.

vCita Data Protection Addendum (DPA)

As part of our efforts to meet the relevant requirements of the GDPR, we are offering our customers a Data Processing Addendum (“DPA”) that reflects our commitment to protect your data according to the GDPR. To view this DPA, click the link below. Should you require a signed copy of the DPA, please send a signed copy of the DPA to Privacy@vcita.com and we’ll countersign it.

For more information about the GDPR, please visit the official GDPR website of the European Union.

vCita Customer Data Protection Addendum

Analytics

We do not currently use any analytics but once this is in place this policy will be updated.

Who we share your data with

We will never share you data with any third party and will only use your data to provide you a service.

How long we retain your data

Your data will be stored securely indefinitely or until you ask us to remove it.

What rights you have over your data

You can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.

If you would like to request that your data be erased please email enquiries@onestopagency.co.uk.

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